Terms and Conditions

Terms & Conditions

Welcome to Surya Home Appliances. By accessing and using our website or services, you agree to comply with the following terms and conditions.

Service Agreement

By booking a service with us, you agree to provide accurate information such as your name, contact details, and service location. Our technicians will visit your location to diagnose and repair your washing machine based on the issue reported.

Pricing Policy

The service cost may vary depending on the type of problem and spare parts required. We provide a clear estimate before starting the repair work. Additional charges may apply if extra parts or services are needed.

Service Warranty

Any warranty provided on repairs or spare parts will depend on the specific service performed. Warranty details will be informed to the customer at the time of service.

Customer Responsibility

Customers must ensure that the appliance is accessible for inspection and repair. Any existing damage or technical issues must be clearly communicated before the repair process begins.

Limitation of Liability

Surya Home Appliances will not be responsible for any indirect or unforeseen damages caused by previously existing appliance issues or misuse of the product after repair.

Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be posted on this page.

Contact Information

If you have any questions regarding these Terms & Conditions, you can contact Surya Home Appliances through our website or phone.